My vacation was the best from start to finish. From my initial contact with Anders to the day I departed Cayuco 1 I have not one complaint. Anders and his team, Helena Medina and Bianca Moldovan made sure my booking process went smoothly and arranged my excursions and off site reservations. I didn't have to lift a finger.
The day before I was scheduled to fly out to the DR, Anders called and advised me there was a mishap in the home I selected and he understood if I wanted to cancel my trip. He then told me that if I still wanted to come he would upgrade me at no additional cost and sent me 4 properties to choose from. That doesn't happen everyday.
Upon arrival to the DR, our driver was waiting for us and it felt like he was a member of my family. When we arrived at this mansion in paradise, Bianca, was waiting for us as well as our housekeeper, Kinya. We were taken through the home and Bianca described the rooms perfectly and allowed us to select what room we wanted.
Our chef, Fibel was nothing short or amazing. I know I gained 20 pounds. I had hot tea waiting for me daily and we had 3 full meals and 2 snacks a day, including desert.
I forgot some items and Bianca immediately went to pick them up. She was at my call the entire trip.
Our last night there the staff surprised me with 3 custom cheesecakes to celebrate my 50th birthday. My son let it slip out to Bianca and she did the rest.
The property was amazing. The view was spectacular. The rooms were immaculate. We were directly on the golf course and didn't have to go to the beach. Our pool overlooked paradise.
I will be back to the DR and I will use palmeravillas to book my trip. I was treated like a queen from the day I contacted the team.
Bravo Anders, Helena, Bianca, Kinya and Fibel. My new family.